Leg 1: airport to the Playa del Carmen pier
The drive runs south along Highway 307, the same corridor as any Riviera Maya transfer, and ends at the ferry terminal in downtown Playa del Carmen rather than at a hotel door. The rate, the time range and what is included are on that route’s page.
It is a private transfer: per vehicle rather than per person, no stops, no waiting for a van to fill. Four people pay what one pays.
Leg 2: the Cozumel ferry
Two operators, Ultramar and Winjet, run the crossing from the same part of the Playa del Carmen waterfront, with ticket windows by the pier. The ticket is not included in any rate of ours: we do not sell ferries and we take no commission on them.
Timetables and fares are published by each operator and they change, so confirm them at the ticket window or on the operator’s site on the day you travel.
Our vehicle does not cross with you. A separate vehicle ferry runs on its own timetable from its own pier; if you are driving a rental, check your agreement before assuming the car can go across.
How to plan the total time
Add four things: immigration and baggage at CUN, the drive to Playa del Carmen, the wait for a departure, and the crossing itself. Our range covers only the drive.
There is a last crossing of the day. If you land late, check whether you can make it before you commit to a hotel on the island: a night in Playa del Carmen is not the trip you planned, but it beats finding out at the pier.
We track your flight, so a delay does not leave you without a driver, and cancellation is free up to 24 hours before. If you book the return too, the round trip costs less than two one-ways. The ferry timetable is the one thing we cannot move.