What the fare already covers
The price you see per destination includes the whole drive, taxes, tolls and airport fees. It also includes the things that usually turn into extras elsewhere: meeting you outside the terminal with a sign, tracking your flight, waiting if you land late, infant, child, booster seats on request, and bottled water on board.
It is flat per vehicle — not per person — and it does not rise by time of day or season. Nothing about a tip changes any of that.
If you want to leave one
Cash is simplest. Pesos or dollars both work in Cancun; small notes are easier for anyone to break than large ones. Hand it to the driver directly rather than adding it to anything online — the payment for the ride is already settled and closed.
You are tipping the person, not the company. It does not reach us and we do not take a cut.
There is a free way to say thank you
If the ride went well and you would rather not carry cash, a review helps the driver and the company more than a small tip does. It is the one thing a small operator cannot buy and cannot fake, and it is what the next traveller reads before deciding.
It takes a minute. If something went wrong instead, tell us on WhatsApp before you write it — we would rather fix it than read about it.